I am a huge promoter of technology and innovation; they make life better, faster and more efficient however, it’s vital not to underestimate the need for balance between innovation and a personal connection.
For instance, last weekend my daughter had us drive an hour to have breakfast down the shore. While the food is undeniably tasty and the vibe quirky and fun, the real draw is the way they make you feel; the way that they know your name, chat with you at your table, bring you coffee while you wait in line, and make you feel like you are the most important person that walked through the doorway that morning. They have irrefutably created an emotional brand connection through their personal touch and stellar customer service, validated by the parade of loyal customers that line out the door waiting for their turn to share in the experience.
Creating a positive, emotional connection with customers will take you further to establishing a long-term relationship than any other strategy you...
It’s no secret that we live in a fast paced, consumption based society where the opportunity to be distracted by all noise is incredibly easy but, don’t let this happen to you.
Here are 7 productivity hacks that have helped me accomplish more, feel less stressed and
more satisfied in my work, and life.
1. Be Sure What You Are Spending Time On What Is Really Important
Don’t get caught in the sling of spending time on a project or task that upper management doesn’t endorse as important. Be clear on their expectations and goals, both short and long term, and work toward accomplishing tasks surrounding those goals.
I love this quote by Steven Covey; “Before you begin scrambling up the ladder of success, make sure it’s leaning against the right building”
2. Join the 3% Club
Did you know that of the 243 million adults in the United States, that only 3 % or, about 7.3 million have goals that are written down? That’s an incredibly small number, wouldn’t you agree? Writing your goals down makes them...